Action Alert, B&N FRAUD against Manifesto

erin moore · 05-11-2008, 07:24 PM

Ok, I'm pretty mad right now. I just got back from Barnes & Noble. I was excited to go and see the new prominent position of The Manifesto, as it is now a bestseller in every sense of the word. Also, BN offers its members 40% off bestsellers (30% to everybody else) and I was going to get a few more copies.

However, it was still in the back corner of the sotre, bottom shelf, 3 copies. (there were 6 on April 30th an I bought two of them) I was under the apparenty mistaken impression that the BN Bestseller shelves featured prominently at the front of the store were for true bestsellers and I actually thought it was tied into the NYT list. NOT AT ALL.

A book can be #1 everywhere, INCLUDING at BN.com and they won't necessarily feature it on the bestseller shelf up front. There is not hard critera, either. Whatever IS selling or is projected to sell. READ: whichever publisher PAYS for the self space. It is FRAUD.

It should be the Barnes & Noble PICKS or FEATURES. They do not have to be ebstsellers to be up there and even if they are bestsellers they may not EVER make it up there.

The gaul of these people. Every book signing he does the store sells every copy they have in stock. Our meetup group placed a really nice 1/4 page ad in the paper today. We vote on the 20th, and RP will be here the 16th and 17th. We mentioned the book and the place on the NYT and Amazon lists. Ug, I'm so irritated.

If you feel like paying more, go buy it at the brick and mortar store. If you're smart, though, you'll buy it online for 1/2 the price and thereby give more credence to their argument that it isn't a bestseller IN the store.

We need to getour machiene out and start making calls and emails again. Fox news style.

yaz · 05-11-2008, 07:30 PM

So just personally move one of Ron Paul's books to the featured table.

Fields · 05-11-2008, 07:30 PM

So did you not get the 40% since it isn't THEIR bestseller?

RSLudlum · 05-11-2008, 07:35 PM

Well...it is a private business. They can place the book anywhere they want in their own stores. If you have a problem with it then don't buy from them, let them know at your local B&N store how you feel and go elsewhere. If enough "The Revoulution" customers do the same, they'll get the idea, and want the business they've been sending to their competitors by choosing not to place the book in the 'spotlight'.

evilfunnystuff · 05-11-2008, 07:39 PM

Quote:

Originally Posted by erin moore

A book can be #1 everywhere, INCLUDING at BN.com and they won't necessarily feature it on the bestseller shelf up front. There is not hard critera, either. Whatever IS selling or is projected to sell. READ: whichever publisher PAYS for the self space. It is FRAUD.

email sent stating that the revolution has attorney's within our ranks and it seems more than likely that we have legal grounds for a false advertising/fraud suit against em so they may want to fix this issue asap before someone starts one

i recomend others do the same

hillertexas · 05-11-2008, 07:40 PM

Quote:

Originally Posted by yaz

So just personally move one of Ron Paul's books to the featured table.

that's what my mom has been doing at Borders

erin moore · 05-11-2008, 07:41 PM

Right, it is a private business. But a lot of towns, like this one, have one BIG bookstore where most people shop. It isn't about me wanting the book, it's about people knowing about it and having access to it.

No, it didn't get 40% off. They offer the standard 10% discount you get with paid membership and nothing if you don't have one.

We all need to call and send emails to let them know we will be buying the book "elsewhere." They made it abundantly clear to me that they had no decision making power at the local store. (and didn't really care either) If we all send an emai and make a phone call we can force a change in their practices.

Actually I have moved the books around the store. I leave one on the tbale where the reading chairs are and put one up front. They move them back pretty quickly.

slacker921 · 05-11-2008, 07:43 PM

... and not unlike grocery stores where the vendors/suppliers pay (mostly in discounts or higher margins to the store) to have their products placed in different parts of the store. It's not fraud, it's just how the business works and has worked for a long time. If the store makes more money per sale then they're more likely to display it prominently.

And.. more than likely the store manager doesn't have a say in what is shown in the "bestseller" display. That's something that is probably set by the buyers at the corporate office.

RSLudlum · 05-11-2008, 07:44 PM

Quote:

Originally Posted by evilfunnystuff

email sent stating that the revolution has attorney's within our ranks and it seems more than likely that we have legal grounds for a false advertising/fraud suit against em so they may want to fix this issue asap before someone starts one

i recomend others do the same

sorry i can't use the 'lawsuit' threat, i'd much rather use the "loss of future profits due to bad promotional/product placement policies" arguement first.

erin moore · 05-11-2008, 07:44 PM

yes it is fraud. if they want to call it something else, then fine, but they are nhot all bestsellers, and this book is. its deceptive.

Quote:

Originally Posted by evilfunnystuff

email sent stating that the revolution has attorney's within our ranks and it seems more than likely that we have legal grounds for a false advertising/fraud suit against em so they may want to fix this issue asap before someone starts one

i recomend others do the same

can you post the address you sent it to please? broken link.

05-11-2008, 07:30 PM	#2
yaz Senior Member Join Date: Jun 2007 Posts: 1,194	So just personally move one of Ron Paul's books to the featured table. __________________ Ron paul touches wine and turns it into Jesus.

05-11-2008, 07:30 PM	#3
Fields Senior Member Join Date: Sep 2007 Location: Calabasas, CA Posts: 1,981	So did you not get the 40% since it isn't THEIR bestseller? __________________ Revelation 13:16 And he causeth all, both small and great, rich and poor, free and slave, to receive a mark in their right hand, or in their foreheads: Revelation 13:17 And that no man may buy or sell, except one who has the mark, or the name of the beast, or the number of his name.

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05-11-2008, 07:24 PM	#1
erin moore Senior Member Join Date: Nov 2007 Posts: 413	Action Alert, B&N FRAUD against Manifesto Ok, I'm pretty mad right now. I just got back from Barnes & Noble. I was excited to go and see the new prominent position of The Manifesto, as it is now a bestseller in every sense of the word. Also, BN offers its members 40% off bestsellers (30% to everybody else) and I was going to get a few more copies. However, it was still in the back corner of the sotre, bottom shelf, 3 copies. (there were 6 on April 30th an I bought two of them) I was under the apparenty mistaken impression that the BN Bestseller shelves featured prominently at the front of the store were for true bestsellers and I actually thought it was tied into the NYT list. NOT AT ALL. A book can be #1 everywhere, INCLUDING at BN.com and they won't necessarily feature it on the bestseller shelf up front. There is not hard critera, either. Whatever IS selling or is projected to sell. READ: whichever publisher PAYS for the self space. It is FRAUD. It should be the Barnes & Noble PICKS or FEATURES. They do not have to be ebstsellers to be up there and even if they are bestsellers they may not EVER make it up there. The gaul of these people. Every book signing he does the store sells every copy they have in stock. Our meetup group placed a really nice 1/4 page ad in the paper today. We vote on the 20th, and RP will be here the 16th and 17th. We mentioned the book and the place on the NYT and Amazon lists. Ug, I'm so irritated. If you feel like paying more, go buy it at the brick and mortar store. If you're smart, though, you'll buy it online for 1/2 the price and thereby give more credence to their argument that it isn't a bestseller IN the store. We need to getour machiene out and start making calls and emails again. Fox news style. Last edited by erin moore; 05-11-2008 at 07:28 PM.

05-11-2008, 07:35 PM	#4
RSLudlum Senior Member Join Date: Dec 2007 Location: Charleston, SC Posts: 5,993	Well...it is a private business. They can place the book anywhere they want in their own stores. If you have a problem with it then don't buy from them, let them know at your local B&N store how you feel and go elsewhere. If enough "The Revoulution" customers do the same, they'll get the idea, and want the business they've been sending to their competitors by choosing not to place the book in the 'spotlight'.

05-11-2008, 07:41 PM	#7
erin moore Senior Member Join Date: Nov 2007 Posts: 413	Right, it is a private business. But a lot of towns, like this one, have one BIG bookstore where most people shop. It isn't about me wanting the book, it's about people knowing about it and having access to it. No, it didn't get 40% off. They offer the standard 10% discount you get with paid membership and nothing if you don't have one. We all need to call and send emails to let them know we will be buying the book "elsewhere." They made it abundantly clear to me that they had no decision making power at the local store. (and didn't really care either) If we all send an emai and make a phone call we can force a change in their practices. Actually I have moved the books around the store. I leave one on the tbale where the reading chairs are and put one up front. They move them back pretty quickly.

05-11-2008, 07:43 PM	#8
slacker921 Senior Member Join Date: Dec 2007 Location: NC Posts: 2,996	... and not unlike grocery stores where the vendors/suppliers pay (mostly in discounts or higher margins to the store) to have their products placed in different parts of the store. It's not fraud, it's just how the business works and has worked for a long time. If the store makes more money per sale then they're more likely to display it prominently. And.. more than likely the store manager doesn't have a say in what is shown in the "bestseller" display. That's something that is probably set by the buyers at the corporate office.