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Thread: Funny videos of Americans fighting back against call center/telemarketing scammers

  1. #1

    Smile Funny videos of Americans fighting back against call center/telemarketing scammers

    Caution: Occasional explicit language in below vids.


    Quote Originally Posted by Jordan View Post

    Customers calling 800 numbers are often transferred overseas, and in such cases the bill would mandate that callers be told where their calls were rerouted.

    Companies would also be required to certify to the Federal Trade Commission annually that they were complying with the requirement, and face penalties if they did not certify.
    It appears that Bill is still pending 10 years later?

    Apr 23, 2020 — The United States Call Center Worker and Consumer Protection Act (S.1792 and H.R. 3219) solves this problem by making sure that the ...

    Support Call Center Legislation

    Are you tired of big banks and corporations cutting costs by using overseas call centers? Not only do they put Americans out of work, but they put all of us at greater risk for identity theft. Overseas call center employees have been caught selling credit card numbers, mortgage information and even medical records.

    The United States Call Center Worker and Consumer Protection Act (S.1792 and H.R. 3219) solves this problem by making sure that the people who answer your customer service calls let you know where they are located and give you the option to be transferred to a U.S. based representative. It also stops rewarding companies that ship jobs overseas with federal loans and grants.

    Congress will only pass this common-sense legislation if their constituents care enough to let them know it is important.

    Indian Call-Center Plot Fooled Americans Into Paying Over $14 Million

    The scammers told victims that their assets and bank accounts had been linked to drug cartels and would be seized if they didn’t pay up, the authorities in India said.

    Dec. 17, 2020
    NEW DELHI — The police in New Delhi say they have arrested more than 50 people involved in a call-center scheme that lured victims into thinking their assets were being frozen as part of an elaborate drug investigation. The victims were convinced they had to transfer money to the scammers or risk going to jail.
    According to the authorities, scammers in the plot would telephone people and tell them that their assets and bank accounts were being seized after officers from multiple law U.S. enforcement agencies found their bank account details at crime scenes involving drug cartels in Mexico and Colombia.
    Over 4,500 Americans fell for it, the New Delhi police said on Wednesday, and officials estimate that more than $14 million was transferred over two years.
    Investigators said the victims would be given a choice: Either face arrest or choose an “alternative dispute resolution” option that would allow them to avoid facing the law.

    “They were asked to buy Bitcoins or Google gift cards worth all the money in their accounts,” said Anyesh Roy, a police officer in New Delhi. The money was then transferred to what the victims were told was “a safe government wallet” but that actually belonged to the scammers.

    Call centers are part of India’s expansive outsourcing industry, which generates about $28 billion in annual revenue and employs roughly 1.2 million people. At the same time, the country has emerged as a hot spot for online fraud in which perpetrators are rarely punished.

    Cases have become so common in recent years that the Indian authorities have dedicated special units to dealing with the problem.

    In August, the police in the Delhi suburb of Gurgaon raided a call center and arrested over two dozen people suspected of being involved in cheating over 30,000 Americans by putting malware onto their computers and then offering to fix them for a price.

    The authorities have carried out raids across India and arrested hundreds of people, from boiler rooms in New Delhi, a hub of the global call-center industry, to the suburbs of Mumbai, where cons impersonating Internal Revenue Service officials have demanded payments to cover back taxes.

    The scammers were trained to speak with American accents and told to read from a vetted script, the police said. One officer investigating the case said that those involved were adept at making people quickly succumb to their demands and were rewarded with extra cash.
    Investigators said that the leader of the call center, an Indian man based in Dubai, had also been involved in a similar previous case but had fled the United Arab Emirates before he could be detained. They said that he had paid those working at the call center $400 to $500 a month and that many of his employees were teenagers.

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  3. #2
    Funny videos.
    "Perhaps one of the most important accomplishments of my administration is minding my own business."

    Calvin Coolidge

  4. #3
    Quote Originally Posted by Anti Globalist View Post
    Funny videos.
    Yea those were.

    But it appears during the pandemic such scams (often targetting the elderly & less computer savvy vulnerable folks) have become much more pervasive and sophisticated. The damage is serious enough that increasing number of people around the world have been trying to combat this menace in their own ways. Canadian media seems to cover such scams more more than US media. The more public is aware of their tactics, the better.

  5. #4
    Per registered decision, member has been banned for violating community standards as interpreted by TheTexan (respect his authoritah) as authorized by Brian4Liberty Ruling

    May God have mercy on his atheist, police-hating, non-voting, anarchist soul.
    Last edited by Voluntarist; 08-19-2021 at 10:51 AM.
    Here at RPF, we don't promote every conspiracy theory - merely the ones we've been made aware of. If there's anything that Ron Paul followers know, it's that bad things don't just happen; bad things require dark and insidious forces acting in concert and in secret to make them happen.

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    I think Mark Rober wins, though.
    There are no crimes against people.
    There are only crimes against the state.
    And the state will never, ever choose to hold accountable its agents, because a thing can not commit a crime against itself.

  9. #8
    Quote Originally Posted by fisharmor View Post
    I think Mark Rober wins, though.
    You cannot give Reputation to the same post twice.
    I missed watching the whole vid earlier.

    You're right, this is a winner.


    Ask Laz: Is your info safe when dealing with an overseas call center?

    Many U.S. businesses use overseas call centers, such as this one in India, for customer service. Is it safe to give your personal information to workers abroad?

    By David LazarusBusiness Columnist

    Feb. 8, 2017 8:55 AM PT
    Itís a sure bet that at some point in your consuming life, youíve interacted with an overseas call center. Many U.S. companies save a buck by outsourcing customer service to the Philippines, India, Mexico and other telephonic destinations.
    Dave says he recently opened a Citibank credit card account. In a call to customer service, he says he ďcould hear in the background people chatting in foreign languages.Ē
    Thatís not what troubled him. What worries Dave is that he was asked for his Social Security number and birth date to verify his account status. By disclosing such sensitive info to people in another country, he fears ó not unreasonably ó that he could be increasing his odds of fraud or identity theft.
    Dave asks: ďCan I refuse to give them the info? Or ask for a U.S.-based rep?Ē

    Before I answer, letís dispense with a commonly held belief. Some think that U.S. companies are required by law to transfer you to a domestic call center if you make such a request.
    Not so. While some companies will switch a call to an American service rep if a customer asks, thereís no legal requirement that they do it.
    Legislation was introduced in Congress in 2009 aimed at requiring overseas call center workers to identify their location. It got nowhere. A year later, there was talk of a bill to require U.S. companies to disclose when a call was being transferred abroad. It was never introduced.

    Thereís no harm in asking a service rep where he or she is located, but that wonít always produce a satisfactory response. Many overseas service reps are trained to adopt American-sounding names and mannerisms to fool callers. Donít be surprised if youíre told thereís a policy against revealing the centerís whereabouts.

    Now then: You can refuse to provide information requested by a service rep, but, of course, that could stop the transaction in its tracks. If your account canít be verified, you may not be able to get the help you seek.
    You can certainly ask to be transferred to a domestic call center ó and a growing number of American companies are reopening U.S. call centers in response to years of complaints from customers. But itís not a given that your request will be fulfilled.

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