The Veterans Affairs Department’s watchdog is investigating a new office created by President Trump early in his administration that was designed to protect whistleblowers from reprisal but is now facing allegations of aiding retaliation against them.
VA’s Office of Inspector General is leading the investigation from its new Office of Special Reviews, which the IG created to conduct “prompt reviews of significant events” and examine allegations of senior VA employee misconduct, an IG spokesman said. The new IG office is looking into activities at the Office of Accountability and Whistleblower Protection as part of an ongoing review of the implementation of the 2017 law that created OAWP.
Trump created OAWP by executive order in 2017 and later codified it when he signed the 2017 VA Accountability and Whistleblower Protection Act into law. The office was mostly celebrated, with advocates hopeful that the focus on the rights and protections for whistleblowers would reverse a culture infamous for intimidation and reprisal. That optimism has largely soured, however, leading to hotline tips to the inspector general and bipartisan scrutiny from Congress.
“There has been considerable interest by some members of Congress and other stakeholders in this effort,” said Mike Nacincik, the IG spokesman, who said he could not comment further on ongoing work.
President Trump has frequently touted the law as one of his signature legislative achievements, focusing primarily on the reforms it made to expedite the disciplinary process for VA employees. But Trump also spoke of the promises on which skeptics now say the law has failed to deliver: “This bill protects whistleblowers who do the right thing,” Trump said. “We want to reward, cherish, and promote the many dedicated employees at the VA.”
Government Executive spoke to several VA employees who expressed frustration or anger toward OAWP, three of whom have already been interviewed by IG investigators. They described feeling betrayed or neglected by an office they believed was going to help them but ended up doing the opposite. They said they have shared information with the investigators, including documentation of alleged reprisal.
Curt Cashour, a VA spokesman, said the department “welcomes the inspector general’s oversight,” but defended it against most allegations. He acknowledged that the office experienced some growing pains, but said it has “evolved over time, refining and improving its policies and practices along the way.”
What Whistleblowers Are Telling Investigators
“It’s a crooked system where literally the fox is guarding the hen house,” said Jay DeNofrio.
DeNofrio, an administrative officer at a VA facility in Altoona, Pa., had prior experience as a whistleblower before OAWP was created—years ago, he disclosed information about a doctor he said was losing mental capacity and putting veterans at risk—so he thought he understood the investigative process that takes place after employees make disclosures to investigators. OAWP, however, was the first body he’d ever worked with that coordinated with VA headquarters to find blemishes on his own record after he reported wrongdoing, he said. Investigators questioned his coworkers, telling them DeNofrio does not “walk on water” just because he is a protected whistleblower and encouraged them to immediately report “any instances of poor behavior,” according to transcripts of those conversations obtained through records requests and provided to Government Executive.
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