Today, 04:45 AM
A big contributing factor to this is that it people are going to hospitals/facilities a lot more often, for dumber reasons. It taxes the system and ensures there's a lot more chance for something to go wrong.
The flip side is --- as in most other jobs that interact with the public, it seems --- there are way too many surly, entitled, lazy employees. The difference is that these employees are in charge of life/death decisions.
Barring some amazing hospital I've never heard of, I can't recall someone ever saying "the hospital stay was fine; nurses were attentive, cheerful, plentiful, and informative, and I saw the doctor a couple of times each day to update him on my care and have my questions answered. I was able to rest up and get better, and my room changes and discharge were processed timely." Nope, there are some universal gripes about hospital stays in the US, and they are universal for a reason. While most of that seems superficial, they all contribute to those deaths from medical errors.