Swordsmyth
10-03-2017, 09:30 PM
Samsung can't force (http://www.reuters.com/article/legal-us-usa-court-samsung/u-s-supreme-court-rejects-samsung-appeal-in-warranty-dispute-idUSKCN1C71QF) a closed-door proceeding to settle a lawsuit filed by a customer who felt misled about the capabilities of his Galaxy S4, the Supreme Court has ruled (https://www.supremecourt.gov/orders/courtorders/100217zor_o7jp.pdf). The Korean tech giant has been trying to squash (https://www.engadget.com/2017/01/20/samsung-cant-use-in-box-warranty-to-kill-galaxy-s4-lawsuit/) the lawsuit since it was filed, arguing that any customer who buys the S4 agrees to private arbitration, since it's a clause in its warranty booklet. The plaintiff, Daniel Norcia, fought back by pointing out that he bought the device from a Verizon store, where an employee set it up for him. He said he left the phone's box and warranty booklet in the store.
Lower courts previously agreed with Norcia that a clause in a warranty booklet isn't enough to inform consumers that they're agreeing to private arbitration proceedings in case situations arise.
More at: https://finance.yahoo.com/news/supreme-court-samsung-apos-box-023100224.html
Lower courts previously agreed with Norcia that a clause in a warranty booklet isn't enough to inform consumers that they're agreeing to private arbitration proceedings in case situations arise.
More at: https://finance.yahoo.com/news/supreme-court-samsung-apos-box-023100224.html