View Full Version : I didn't get a confirmation e-mail back?!

Matt Collins
11-05-2007, 09:50 AM
It is 9:30am, I donated at 12:20am. I have not gotten a confirmation code back in the e-mail yet.

Has anyone else had problems with this?

11-05-2007, 09:52 AM
Yep, same situation. It took though, it's out of me bank account. Yaargh.

11-05-2007, 09:53 AM
I think their bank processing is probably running at some specified safe rate (ie. rate limited for security and stability reasons). There is probably a queue which is growing in their systems. Just a guess.

11-05-2007, 10:43 AM
Same here. I just put in $250.00 (and no, I didn't sign up on the 5th website.)

So far, no confirmation from campaign, but my paypal balance is down the amount of the donation.


11-05-2007, 10:51 AM
I donated around 1 am and havent gotten a confirmation so I donated again around 10 am just to make sure ;)

11-05-2007, 11:20 AM
I donated $25 around 8:30 this morning and still haven't received a confirmation e-mail. At first, I thought that I had a typo in my e-mail (I was quite excited). Since other people are having the same problem, maybe not. The cash is out of my checking account, so at least that feature of the donation software is working.

11-05-2007, 12:53 PM
You know what? I donated just a couple of days before the end of last quarter and I got my confirmation email last week. Imagine my surprise when I got an email saying I donated $50 a month after I donated. For a second I thought my boyfriend had gone and donated with my bank card : )

11-05-2007, 01:33 PM
I donated at 12:15pm and I didn't get a confirmation, guess i donít need to be worried?

11-05-2007, 03:31 PM
I donated at 12:15pm and I didn't get a confirmation, guess i don’t need to be worried?

I think the email servers are REALLY backed up!

Check your credit card or debit card. I used my debit card and it's already showing up as a transaction online on my banking site.

Give it a couple days. The campaign has never been hit like this before, were doing in a day what we did in the entire Q2. (Maybe Q3 if this keeps going).

11-05-2007, 03:48 PM
I donated at 1am and got the confirmation email at about 1pm.

If you saw a "Thank you" page after submitting your donation, then it went fine. You'll eventually get the email. Just be patience.

11-05-2007, 03:54 PM
I just got my confirmation for my donation placed around 4:30am or so.

Matt Collins
11-05-2007, 03:57 PM
Yeah mine was 14 hours or so late

11-05-2007, 04:00 PM
I first donated at 10:30pm last night and I didn't get one for that time and I donated again today around 9:00am and I haven't gotten anything yet. So yeah...